City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Monday October 7. Learn more.

Access is restored to the catalogue
The HPL App is back online
Online eResources are available
Libby/OverDrive Holds can now be placed
Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
Public Wi-Fi is available at most branches except the Ancaster Branch
Some Makerspace services are available at select locations
Automatic check-ins are operating
Website log-in is available
Printing is available at Ancaster, Barton, Central, Concession, Dundas, Locke, Kenilworth, Mount Hope, Parkdale, Saltfeet, Sherwood, Stoney Creek, Terryberry, Turner Park, Valley Park, Waterdown, and Westdale branches.
Photocopying is available at all branches except for Central Library and the Terryberry, Concession, and Dundas branches. Scanning is not yet available.
Computers are available at Central Library and the Sherwood Branch.

Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, October 1, 2024 - 8:00am

Notices

1

Terryberry Branch - Parking Lot Access

Due to construction, east exit lanes of the parking lot are not available until October 23. Entry and exit are only through the Mohawk Road side at this time. Thank you for your patience.

Affected Branch:

Terryberry Branch

Publish Date:

Thursday, October 3, 2024 - 9:00am

HPL App

HPL App on a device opened to the home screen. HPL’s App has a new look and we think you’ll like what you see and can do now.

Get all your info from the get-go: What’s ready for pickup, what’s due, what’s overdue.

See the new stuff up front, including books, audiobooks, movies, TV and items on order.

All the great features are still there too. Search for your next great read, check your borrowing history, see what’s on your shelves and find our branch locations. We have a nifty new layout to make it easier to read and navigate.

GET THE APP

iPhone

Android

Explore with HPL 2.0. Below are some answers to common questions you may have. If you have more questions, please call 905-546-3200, email AskHPL@hpl.ca or chat with us at hpl.ca.

FAQs

Home Screen with top and bottom navigation bars and personalized library dashboard.

Version	iOS	Android
BiblioApps 2.0	11 and above	7.0 Nougat and above