Terryberry Accessible Washroom on the 1st Floor - Out of Order
The accessible washroom on the 1st floor of Terryberry library is unavailable.
All Branches - HPL Guest WiFi Not Available
IT maintenance is scheduled from 8 am to 10:30 am on Sunday, January 19. This will impact access to HPL's Guest WiFi. Thank you for your patience.
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
Library Services Update
- JAWS (Job Access With Speech) computers are not available.
- Photocopying and scanning services are available at all branches except at the Westdale Branch. Print on the Go is currently not available.
Contact Library Staff at 289-779-7588, hpl.ca or askus@hpl.ca. Check hpl.ca/events for programs and hpl.ca/hours for open hours.
AODA: Accessibility for Ontarians with Disabilities
The Hamilton Public Library wants to ensure all Members have a pleasant and successful library experience. We are committed to making library resources and services accessible to people with disabilities, their families and caregivers. Our services will be provided in a manner that respects the dignity and independence of persons with disabilities. We strive to make our services relevant, inclusive and responsive to community needs.
Accessibility for Individuals with a Disability - Hamilton Public Library Policy
Hamilton Public Library Multi-Year Accessibility Plan 2022-2026
2023 Accessibility Compliance Report
Hamilton Public Library Accessibility Report 2012-2013
Feedback:
Hamilton Public Library welcomes your valuable comments, questions and suggestions about our services to persons with disabilities and persons with accessibility needs.
Feedback may be given by several means:
- Electronically, via Contact Us, allows Members to provide feedback through email
- In writing, comment forms are available at all locations and may be given to any Staff Member
- By telephone, please call 289-779-7588
- In person, any Staff Member will accept feedback from a Member and will follow up with a manager
Temporary Service Disruptions:
The Library will make reasonable effort to provide notice of planned or unplanned disruption of library services to the public, including information about the reason for the disruption, its anticipated duration and a description of alternative facilities or services, if any, that may be available. In the case of unplanned disruption, advance notice will not be possible. Notice will be given to the public by posting the information at a conspicuous place on affected premises and by posting notice on the Library website, and by such other method as is reasonable in the circumstances.
Availability of Documents:
Upon request all documents published by the Library can be made available in large print or in alternate accessible formats.