City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Monday October 7. Learn more.

Access is restored to the catalogue
The HPL App is back online
Online eResources are available
Libby/OverDrive Holds can now be placed
Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
Public Wi-Fi is available at most branches except the Ancaster Branch
Some Makerspace services are available at select locations
Automatic check-ins are operating
Website log-in is available
Printing is available at Ancaster, Barton, Central, Concession, Dundas, Locke, Kenilworth, Mount Hope, Parkdale, Saltfeet, Sherwood, Stoney Creek, Terryberry, Turner Park, Valley Park, Waterdown, and Westdale branches.
Photocopying is available at all branches except for Central Library and the Terryberry, Concession, and Dundas branches. Scanning is not yet available.
Computers are available at Central Library and the Sherwood Branch.

Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, October 1, 2024 - 8:00am

Notices

1

Terryberry Branch - Parking Lot Access

Due to construction, east exit lanes of the parking lot are not available until October 23. Entry and exit are only through the Mohawk Road side at this time. Thank you for your patience.

Affected Branch:

Terryberry Branch

Publish Date:

Thursday, October 3, 2024 - 9:00am

Learn English

Newcomer Learning Centre. Classes, programs and resources for newcomers to Canada. Funded by Immigration, Refugees and Citizenship Canada.

The Newcomer Learning Centre is on the 4th Floor of Central Library.
It has books, CDs and DVDs for Learners and Tutors.
Anyone with a HPL card can borrow Newcomer Learning Centre materials.

To speak with staff, call 905-546-3444 or email nlc@hpl.ca.

Newcomer Learning Centre Desk Hours:

Monday, Tuesday and Thursday 10am-4pm

Wednesday 1-7pm

Friday 10am-1pm

Select Saturdays.

Newcomer Learning Centre Programs

Proof of Permanent Residency or a Protected Person status is requested in advance of participating in any Newcomer Learning Centre program.

English Tutoring:

Practise English with a tutor in-person, online or both. Meet twice a week for one to two hours. To join, complete the English Tutoring Request Form.

To volunteer with Newcomers to Canada, please complete our Volunteer English Tutor Application.

English for Seniors Online or In-Person:

Learn English with other seniors age 55 and older, in a small class.

Online classes are Mondays and Wednesdays, 9:30-10:30am.

In-person classes are Tuesdays and Thursdays, 9:30 to 10:30am.

Newcomer Book Club:

Chat about a book, learn new vocabulary and meet friends. Offered four times per year.

Human Library for Newcomers:

Learn about the life journeys of others in Canada and about Canadian culture through short conversations with a settled immigrant or long-time Canadian. Offered twice per year.

In-Person Conversation Circles:

Practise English in-person, in a group setting. Topics are tailored to the needs of students. Conversation Circles meet Thursdays 3:30-4:30pm.

Information Sessions:

Information sessions are hosted throughout the year. Themes include employment, credential evaluation, volunteering, employee/tenant rights and more. Ten sessions offered per year.

Visit Newcomers Events for more information.

Language Assessment and Settlement Services

English language assessment and settlement services are available at:

Immigrant Services | Services for Newcomers to Canada | YMCA HBB - YMCA

French language assessment is available at:

French Integration and Settlement Services are available at:

Centre de santé communautaire Hamilton/Niagara: https://www.cschn.ca/services-aux-nouveaux-arrivants/
Additional newcomer supports in Hamilton can be found through the Hamilton Immigration Partnership Council (HIPC) at: https://newcomersinhamilton.ca/

Videos

Watch a series of videos prepared by Immigration, Refugees and Citizenship Canada, to help Newcomers settle.

NLC Logo