HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Monday October 7. Learn more.

• Access is restored to the catalogue
• The HPL App is back online 
• Online eResources are available
• Libby/OverDrive Holds can now be placed
• Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
• Public Wi-Fi is available at most branches except the Ancaster Branch
• Some Makerspace services are available at select locations
• Automatic check-ins are operating
• Website log-in is available
• Printing is available at Ancaster, Barton, Central, Concession, Dundas, Locke, Kenilworth, Mount Hope, Parkdale, Saltfeet, Sherwood, Stoney Creek, Terryberry, Turner Park, Valley Park, Waterdown, and Westdale branches.
• Photocopying is available at all branches except for Central Library and the Terryberry, Concession, and Dundas branches. Scanning is not yet available.
• Computers are available at Central Library and the Sherwood Branch.

Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL