City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today,Wednesday October 23. Learn more.

Public computers are available at all locations except Central Library's 2nd and 3rd Floors, Carlisle, Concession, and Mount Hope branches.
Printing is available at all branches. Photocopying is available at all branches except for the Terryberry, Concession, and Dundas branches. Scanning is not yet available.
Website log-in is available, access is restored to the catalogue, the HPL App is online, online eResources are available and Holds can be placed.
Public Wi-Fi is available at most branches except the Ancaster Branch.
Automatic check-ins are operating.
Makerspace services are available at select locations.

Contact Library Staff: call 289-779-7588, chat at hpl.ca, and email askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, October 15, 2024 - 8:00am

Notices

1

Phishing Scheme

Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.

Publish Date:

Thursday, October 17, 2024 - 10:00am